POABS Enterprises Pvt. Ltd. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us. By using our services, you agree to the practices described here.
Information We Collect
We may collect personal information when you interact with us, including:
- Contact details: name, address, phone number, and email.
- Payment details: card information and transaction records.
- Account information: username, password, and preferences.
- Transaction details: items viewed, purchased, or returned.
- Communications: information you share when contacting us.
- Device and usage data: IP address, browser details, and interactions with our website.
How We Use Your Information
We use your personal information to:
- Process orders, payments, and deliveries.
- Manage your account and preferences.
- Provide customer support.
- Send marketing and promotional communications (you may opt out anytime).
- Improve our website and services.
- Protect against fraud and ensure security.
- Comply with legal obligations.
Sharing of Information
We may share your information with:
- Service providers (e.g., payment processors, shipping companies, IT support).
- Business and marketing partners for promotions.
- Legal authorities when required by law.
- Affiliates within our corporate group.
We do not sell your personal information.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Request a copy or transfer of your data.
- Opt out of marketing communications.
To exercise your rights, contact us at info@poabs.com or call +91 469 2743300.
Security & Retention
We use reasonable measures to protect your information but cannot guarantee complete security. We retain your personal data only as long as necessary for business, legal, or contractual purposes.
Children’s Privacy
Our services are not intended for children. We do not knowingly collect information from anyone under the legal age of majority in your jurisdiction.
International Transfers
Your personal information may be stored or processed outside your country, subject to applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, please contact us:
POABS Enterprises Pvt. Ltd.
Kuttoor PO, Thiruvalla, Pathanamthitta, Kerala, India. PIN 689106
+91 469 2743300 | info@poabs.com